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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Delicia wallace

February 19, 2026

5  out of  5
rating by Delicia wallace
"Awesome Customer Service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Steel City Motors

February 19, 2026

5  out of  5
rating by Steel City Motors
"Always extremely responsive and helpful."
We responded:
"Thank you for taking the time to give us a review- We appreciate the positive feedback and 5-star review! "
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Dr. Chanel L. Fort

February 19, 2026

5  out of  5
rating by Dr. Chanel L. Fort
"Kurt Adams and his team at State Farm are amazing! I’ve been with the agency for over 10 years and it’s been a great joy working with them team. The team is always responsive, they’re timely, knowledgeable, and have helped me start and resolve claims successfully. I’ve been with State Farm for nearly 30 years, and in my opinion, Kurt Adams is the best agent. I highly recommend the agency."
We responded:
"Wow! Chanel, thank you for taking the time to write such an encouraging review for Kurt Adams State Farm team. You have always been such a great customer for us, and we need more like you! We appreciate you! "
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Sandra Montgomery

February 18, 2026

5  out of  5
rating by Sandra Montgomery
"Office worker was very professional"
We responded:
"Appreciate the positive feeback, Sandra! "
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Kathryn Gillette

February 17, 2026

5  out of  5
rating by Kathryn Gillette
"Everyone was very prompt, knowledgeable, helpful and friendly."
We responded:
"Kathryn, thank you for taking the time to give us positive feedback and a 5-star review! We're always here if you need us. Appreciate you! "
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Katrenia HURRICANE Toyer

February 16, 2026

5  out of  5
rating by Katrenia HURRICANE Toyer
"Resolved an issue with policy immediately
Great speedy service
Thanks team Birmingham 🫶🏾"
We responded:
"You are very welcome, Katrenia! Thank you for the positive feedback- We appreciate you and your business! "
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Leslie Hendon

February 11, 2026

5  out of  5
rating by Leslie Hendon
"You always have answers right away. You have helped me with updating my insurance plan as well. Thank you"
We responded:
"Leslie, we appreciate your encouraging feedback! Thank you for trusting in Kurt Adams State Farm! "
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Matt Hunaidi

February 10, 2026

5  out of  5
rating by Matt Hunaidi
"Kurt and his team were very helpful and professional"
We responded:
"Thank you so much for the 5-stars, Matt! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here at Kurt Adams State Farm anytime."
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Alan Davis

February 6, 2026

5  out of  5
rating by Alan Davis
"Laura Scott is very helpful. Laura has quickly replied to numerous emails related to our auto policies. Her professionalism is appreciated.
Alan Davis"
We responded:
"Alan, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Laura. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Alona Day

February 5, 2026

5  out of  5
rating by Alona Day
"Very Friendly and make the process very easy ."
We responded:
"We appreciate the kind words and 5 stars, Alona! Thank you for your business! "
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Katearia Cole

January 29, 2026

5  out of  5
rating by Katearia Cole
"Very professional & helpful! I've not had ANY issues whatsoever, and Kurt and Laura are absolutely amazing! My previous insurance was 3 times higher than what I'm paying now with State Farm. Thank you guys"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Hoover to know that you had such a wonderful experience with us here on State Farm Agent Kurt Adams Team. Thank you so much for the 5-stars, Katearia! "
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Michael Dever

January 26, 2026

5  out of  5
rating by Michael Dever
"Always prompt and direct. Great customer service and willing to get you the best deal."
We responded:
"Thank you for your wonderful feedback, Michael. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kurt Adams’ Team. "
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Mary Lamberson

January 22, 2026

5  out of  5
rating by Mary Lamberson
"They’re absolutely phenomenal! Always there, helpful, quick, just wonderful. So pleasant for my mother & I.I’ve been with other insurance companies before and they do not compare to State Farm & this group! Great prices and very dependable. I’ve been with them a few years and they only get better with time! I can’t recommend them enough."
We responded:
"Wow! We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations- Thank you, Mary! "
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Dana Dove

January 16, 2026

5  out of  5
rating by Dana Dove
"Great team and extremely nice."
We responded:
"Thank you, Dana- we appreciate you taking to time to give us a 5 star review!"
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Sandy Foster

December 20, 2025

5  out of  5
rating by Sandy Foster
"I sent a message. Within minutes, I had my current vehicle coverage replaced before I left the dealership. Ive never been disappointed with the guys in the Hoover office of State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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April W

November 12, 2025

5  out of  5
rating by April W
"Courteous and respectful. Always eager to assist."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Des Moulin

November 12, 2025

5  out of  5
rating by Des Moulin
"Miranda did an amazing job assisting me with getting affordable car insurance. She set me up with two different discounts and I got the best deal possible! Exceptional service, Communication, Efficiency, and Professionalism."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mary Hogge

October 16, 2025

5  out of  5
rating by Mary Hogge
"Everyone is very friendly and accommodating."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marie Sly

October 3, 2025

5  out of  5
rating by Marie Sly
"My VIN on my insurance policy did not match my tag notice. I gave the information (problem) to Laura, at Kurt Adams office, and she handle the situation (problem). This was done in a timely matter, for which I'm grateful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jacob Mills

September 23, 2025

5  out of  5
rating by Jacob Mills
"Called Laura to adjust my coverage on my current vehicles and add another driver and vehicle, whole deal took maybe 10 minutes and she saved me as much as possible. 10/10 would recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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I AM JASMINE

September 10, 2025

5  out of  5
rating by I AM JASMINE
"Excellent Customer Service and Reliability

This insurance company has consistently gone above and beyond. They’re responsive, accommodating, and truly make customer service a priority. Anytime I’ve had questions or needed assistance, they’ve handled everything smoothly and professionally.

It’s refreshing to work with a company that values its clients and makes the process easy. Highly recommend them to anyone looking for a trustworthy and supportive insurance provider."
We responded:
"Jasmine, our team greatly appreciates you, your business and kind words. It is truly a pleasure for us to work with customers like you and help in any way that we can. Thank you so much for this review of our team!
"
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Aaliyah Ali

August 22, 2025

5  out of  5
rating by Aaliyah Ali
"Good customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lamarre Beauvais

July 23, 2025

5  out of  5
rating by Lamarre Beauvais
"Kurt Adams and his team at State Farm are truly exceptional. They made the entire process smooth, clear, and stress-free. Anytime I had questions or needed help, they responded quickly with professionalism and genuine care. It’s rare to find this level of personal service these days — highly recommend!"
We responded:
"Appreciate your review and encouraging words. We appreciate you and your business, Lamarre! "
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Rhonda Brown

June 5, 2025

1  out of  5
rating by Rhonda Brown
"Sign on the door say close for remodeling. To call an leave a message. Almost a hour an no one return call"
We responded:
"Hi Rhonda- We are so sorry for the inconvenience. We could have communicated this better to our customers. I know we spoke to you on the phone about this and you agreed to delete the review but could not figure out how to delete it. We will communicate a temporary office shut down more clearly next time. Thank you for your understanding! "
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Steven Mccornack

November 6, 2024

5  out of  5
rating by Steven Mccornack
"Kurt is just ridiculously legit!! A++ all the way. We switched over to him a few years back, when our then-agent moved locations and also became increasingly nonresponsive. We've never regretted the switch. Far from it, in fact, as Kurt is FANTASTIC. Probably the most noteworthy quality is SUPER fast responsiveness on pretty much any query, large or small. Need to change a single jewelry item on a rider? DONE. Need to remove collision from car insurance because the vehicle is in storage? DONE. I've actually never had an agent who was so responsive; and this became immediately apparent a few weeks back, when after MANY years of no incidents I managed to snag the rear quarter panel of our Prius on a trailer hitch. Kurt has helped to navigate the entire process; making it smooth and way less stressful. So yeah, he fits the slogan of "like a good neighbor." THANKS KURT!"
We responded:
"Wow! Thank you very much for the sincere and kind words. We really appreciate you taking the time to write us such a positive review. We value you as our customer and will continue to do our best to serve you! "